How To Ask Your Dental Patients To Leave Reviews

Reviews are super important to all kinds of businesses. From retail shops to online products, customer reviews are usually the first things potential customers check before making a purchase.

The same goes for health and dental practices. Potential new patients will check your reviews to see what experiences other patients have had before opting to sign up for your practice – so you need to encourage your current patients to leave reviews.

But how?

Here we will go through the different methods you can try to encourage your clients to leave reviews of your practice.

We will also be going through questions you can use as prompts so your patients can talk freely about their experiences. 

So, let’s dive in! 

Why Your Dental Practice Needs Reviews

Your first thought about this article might be, what’s the point? Are reviews that important? These are common thoughts many dental practitioners first believe, and thus this leads to them not putting any effort into harvesting reviews from their patients. So – are they right

The answer is – absolutely not! 

Reviews are super important to businesses, including your dental practice. There are many reasons why, so let’s take a look at some of the most important reasons why you need to care about your reviews.

Hopefully, these reasons will give you a bit of motivation to start asking your patients to leave reviews. 

Reviews Give You Vital Feedback

The first and most obvious reason your reviews matter is that they provide vital feedback to your practice. This is the whole point of reviews, after all!

It allows patients to speak up about areas they are not impressed with and praise the areas that are working well. 

This means you can take their feedback and make changes to how your practice is run to provide a better experience for your patients.

This, in turn, can increase the chances of them recommending others to join your practice, and thus your business grows!

So, don’t discredit negative reviews or be afraid to push for reviews from your patients in fear of getting too much negative feedback – it’s all helpful advice that your practice should take on! 

Replying to reviews shows your clients that you actively listen to them and care about their opinions. This, in turn, will make them more likely to leave reviews!  

Reviews Increase Your Practice’s Visibility And Reputation

Online reviews are particularly useful because of the way the Google algorithm works. The more reviews your business has, the more likely it will rank higher on search engine result pages, allowing those seeking a dental practice in your area to find your practice. 

Furthermore, the more positive reviews your practice gathers, the higher the chance your dental practice will qualify for Google’s Local Service ads.

This means that your practice will become Google verified, proving to those viewing your practice that your business is legit! Plus, this verification means that Google will prioritize your practice over others in the area.

Reviews Help Your Practice Stand Out Against Competitors

So, the more positive reviews you have, the more your practice’s reputation will grow. This can help you have something above your competition, allowing you to easily outshine them and attract more patients. 

You must make sure your market knows how many positive reviews you have, so don’t be afraid to show them off once you have them. Add them to brochures and your website, and even plaster those five stars in your practice’s window! 

This will surely capture everyone’s attention, and you can stand out against your competition and play an important role in making new patients choose your practice over others. 

Reviews Encourage New Patients To Sign Up 

Like everything, we like to check other people’s opinions and experiences before spending time and money on the same thing. For example, customers are likelier to opt for the products with the most positive reviews. 

The same goes for your dental practice. The more positive reviews you have to show off, the more impressed potential new patients will be. They will see your practice as a place where they can get high-quality care – and thus be more likely to sign up! 

So, getting more reviews from your patients is worth your time and effort. Online reviews, in particular, should be encouraged, but all kinds of reviews (both negative and positive) can help you improve your dental practice’s reputation and success! 

How To Ask Your Dental Patients For Reviews

How To Ask Your Dental Patients For Reviews

So, now you know how important it is to harvest reviews (especially online reviews) for your dental practice, it’s time to take a look at all the different methods you can use to ask your patients to leave a review. 

Take a look at the individual methods below to try them out for yourself. Check them out, find the ones that best suit you and your practice, and give them a try! Good luck! 

Ask Your Patients For A Review Via Email

The first and easiest method for asking for reviews is to email your patients after their appointment to see how things went.

It may sound pretty basic and simple, but it’s a great effective way to get the results you want. 

There are many benefits to sending your patient an email to request a review. Firstly, email marketing is a cost-effective and personal way to interact with your market and boost your practice.

As long as you don’t go too overboard with the emails (then it just becomes spam and a nuisance to your patients), email marketing can make your patients feel like they are being directly approached and cared about. 

Plus, it’s a much more non-confrontational method. Patients may not like being asked upfront in person because it puts too much pressure on them, or they dislike the communication, but an email allows them to complete the review in their own time and without having to talk to anyone.

An email also allows your practice to thank your patients for their time and wish their treatment (if they had any) was successful.

Again, this helps create a natural and friendly relationship between your practice and your patients making them feel cared about and important. 

But the best thing about requesting a review via email? The fact that you can link your clients to wherever you want the review to go. 

This opens the door for your practice to harvest more online reviews to boost your SERP and online presence.

Whether you want the review to appear on your practice’s website, social media, or a third-party website like Yelp or Google, you can drop the links in the email to directly lead your clients there to leave their reviews. 

With so many benefits to email requests, you can see why this method is so popular and not just with dental practices. All kinds of businesses and services use this method to harvest their reviews! It’s practical, affordable, and helps build your client relationship.

As a result, it just makes sense to try this method out first!